Challenge:
Here's a tale as old as time. A patient walks into a health clinic and is handed a giant stack of paper. The following 15 minutes of their lives are spent frantically filling out intake and consent forms, hoping they didn't miss a signature. This had been the process at all Novella Infusion clinics across New England for years. Admittedly, this is not the best patient experience, but the fun didn't stop there. Next, a healthcare administrator would be given the joyous task of manually scanning those documents into the WeInfuse patient engagement platform, where those consent forms would be stored, hopefully, under the correct file name, should a time arise when NI needed to present those documents.
Solution:
Formstack integrates with WeInfuse to streamline the data collection workflow. Future patients are now sent a link to their phone in advance of the appointment. A patient can simply fill out their intake and consent forms on their couch in advance of the appointment, and this data goes directly into their WeInfuse profile. Nobody has to fill out paper forms in the waiting room. No administrators are doing battle with a scanner. Everything just works. Novella Infusion doesn't have to train dozens of administrators about proper file naming conventions and no longer needs to worry about what happens if a piece of paper is misplaced. If the patient forgets to complete their paperwork in advance, they are handed a tablet at the clinic and can quickly complete the intake process before their appointment.
About WeInfuse:
WeInfuse software helps infusion providers operate efficiently, maximize profitability, decrease burnout, and improve clinical outcomes. Powerful, intuitive workflow features and a robust reporting and analytics engine help eliminate confusion in infusion.
FormsPower your data collection with versatile online forms that don't require any coding to set up.
DocumentsSimplify document preparation so you can focus your efforts elsewhere.
SignEliminate paperwork for good by letting people review and sign documents from anywhere.
Formstack SuiteStreamline tedious tasks and keep your team organized with Formstack’s suite of productivity solutions.
Forms for SalesforceSecurely collect and manage data all within your Salesforce org with our market-first native forms solution.
Documents for SalesforceRobust document generation for all your business needs and integrated with Salesforce - from proposals to contracts and invoices.
